Map680 Montreal Street , Victoria

Phone(250) 414 6739

RestaurantServer06202024 / FULL-TIME PART-TIME / Posted 2024-06-20

Download Job Description

Summary of Position:
To represent Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.” The Restaurant Server is a true professional with a passion for food, wine, spirits and the entire food and beverage experience, which they dedicate to sharing with our guests by providing an exceptional dining experience.

Responsibilities:

  • Ensure the highest guest satisfaction by providing consistent excellence of service and giving genuine personal attention
  • Professionally greeting and welcoming guests upon their arrival to the Restaurant
  • Project a pleasant and positive professional image to all guests at all times
  • Sell and up-sell menu and beverage items in a positive, professional manner
  • Deliver and presenting food items to guest tables
  • Bussing and re-setting tables
  • Performing opening, cleaning and closing duties
  • Has good working knowledge of the POS system and payment machines in order to provide efficient and accurate ordering and billing.
  • Ensure all items are delivered in a timely manner
  • Maintain knowledge of restaurant menus, including features, kitchen glossaries and technique to deliver accurate information to guests and self-educates and acquires knowledge about food and wine
  • Communicate effectively with guests, supervisors and co-workers using appropriate etiquette and language and works in cooperation and harmony with all colleagues, supervisors and other departments to execute duties and responsibilities with due diligence
  • Has good knowledge of Inn facilities and city attractions for the benefit of enquiring guests
  • Comply with the Inn at Laurel Point’s policies and procedures

Qualifications:

  • Minimum of 1 year experience in fine-dining restaurant
  • Knowledge of wine service
  • Sincere desire to exceed guest expectations
  • Passion for food & wine
  • Ability to work well under pressure, and high energy and self-motivation required
  • Ability to work without constant supervision
  • Strong communication skills
  • Must be enthusiastic and team oriented
  • Must be personable and professional
  • Foodsafe Level 1 and Serving It Right
  • Must be able to lift 30lbs on a regular basis
  • Flexible availability: including early mornings, evenings, and statutory holidays
  • Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship

Reports To: Restaurant Manager

For more information, please visit our Careers page.

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